After sales
Our customer service team provides reliable support worldwide – from commissioning, maintenance and training to continuous process optimisation. With a personal, competent and dedicated approach, we ensure that your machines and systems run efficiently and trouble-free at all times.
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Services
Assembly
Commissioning
Product training
Maintenance
Process monitoring
Repairs
Contact persons
Our customer service is directly available for you — with technical experts who know your systems. Whether it's advice, remote access or on-site service: Your personal contacts will provide competent and solution-oriented assistance.
Head of Customer Service
Matthias Bischoff
Plant and automation technology
Maintenance and assembly
Thomas Krautscheid
Appointment scheduling for maintenance and repairs
Repair
Vanessa Eisenkrämer
Repairs / spare parts centrifuges
Repair
Carsten Oehler
Repairs / spare parts for pumps