After sales
Our customer service team provides reliable support worldwide – from commissioning, maintenance and training to continuous process optimisation. With a personal, competent and dedicated approach, we ensure that your machines and systems run efficiently and trouble-free at all times.
SCROLL
Services

Assembly

Commissioning

Product training

Maintenance

Process monitoring

Repairs
Contact persons
Our customer service is directly available for you — with technical experts who know your systems. Whether it's advice, remote access or on-site service: Your personal contacts will provide competent and solution-oriented assistance.

Head of Customer Service
Matthias Bischoff

Maintenance and assembly
Thomas Krautscheid
Appointment scheduling for maintenance and repairs

Repair
Vanessa Eisenkrämer
Repairs centrifuges at Steimel

Repair
Carsten Oehler
Repairs pumps at Steimel